Shipping Policy
Shipping Policy
How Shipping & Delivery Works
At Tyrilon, we aim to process and dispatch all orders within 72 hours.
Once your order has been shipped, you'll receive a confirmation email containing your tracking information so you can follow your package every step of the way.
Depending on your destination, your shipment may be handled by one of our trusted shipping partners. Please refer to your shipping confirmation email for the most accurate tracking details.
If your order contains multiple items, they may be shipped separately from different fulfillment locations. This helps us deliver your complete order as efficiently as possible.
Estimated Delivery Times
Standard Shipping (Worldwide):
Most orders are delivered within 15 business days, although delivery may take up to 18 business days depending on your location, customs processing, and local carrier performance.
Express Shipping:
Express shipping is not currently available. We are working to offer this option in the future.
Important Notes
- Estimated delivery times do not include order processing and dispatch time.
- During peak shopping periods, holidays, promotional events, or other high-demand periods, processing and shipping times may be longer than usual.
- While we strive to meet our estimated delivery windows, delivery dates are estimates only and cannot be guaranteed.
- If you purchase a pre-order item, it will be shipped on or around the estimated dispatch date shown on the product page.
- Customers are responsible for providing an accurate shipping address. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before reshipment.
- Once an order has been shipped, we are unable to change the delivery address or cancel the shipment.
Order Tracking
Once your order has been dispatched, you'll receive a tracking email with instructions on how to monitor your shipment.
Please allow 24–72 hours for tracking information to become active after your order has been shipped.
Lost, Delayed, or Missing Packages
If your package appears to be significantly delayed or has been marked as delivered but you have not received it, please contact us at contact@tyrilon.com.
We'll work with the shipping carrier to investigate the issue and help determine the best available resolution.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact us at:
Email: contact@tyrilon.com